🚨 Attention: Customs Policy Update Affecting Shipments

Hi there,

We’ve noticed some recent changes in customs policies are causing delays in tracking updates. If your package’s status isn’t showing up online, don’t worry—we’ve got you covered!

Here’s what to do:
📧 Email us at contact@toymoss.com with:

• Your order number

• Recipient’s name & phone number

• Any other details (e.g., shipping address)

We promise:
⚡ 24-hour response time—yes, even on weekends!
🔍 A full update on your shipment’s status.

Pro tip:

• Customs are a bit slower right now, so hang tight!

• If you don’t see our reply, check your spam folder—we don’t want you to miss us!

Thanks for your patience while we sort this out. You’re awesome!

Cheers,
The ToyMoss Team